Twilio

Twilio Setup

• Find Your Project (Account) Information in Twilio
• Purchase a Twilio Subscription in KW MarketPlace
• What are the differences in the options to set up a Twilio number in Command?
• Transfer Your Existing Twilio Number to Your KW Twilio Account
• Set Up a New Twilio Number in Command

Manage Your Twilio Account

• Get Started with Twilio in Command
• Track Your Twilio Usage
• Twilio Credits and the Cost of Sending Text Messages
• Make Changes to Your Monthly Twilio Subscription
• Put Your Twilio Account on Hold
• Cancel Your Twilio Subscription
• Change Twilio Number

• How quickly will an agent be able to access & use Twilio in command after setup?
• How much does sending a text message cost?
• How do I purchase more Twilio credits?
• Is there a team version of Twilio that we can use in Command?
• Why did my Twilio number transfer request fail?
• Can I use my KW Twilio number in tandem with other third party applications?
• Can I use my personal cell phone number in Command?
• Can I get a second number for my KW Twilio Account?
• Are there areas where Twilio does not provide phone numbers?
• Can a new Agent use an existing Twilio number within Command?
• How will the new Twilio integration affect active SmartPlans?
• When I upgrade or downgrade my monthly Twilio subscription, how long will it take to apply to my account?
• What happens if someone calls my KW Twilio phone number?
• Set Up Call Forwarding for Twilio
• Edit Call Forwarding Number for Twilio
• Disable Call Forwarding for Twilio
• How will the new Twilio integration affect currently connected numbers in Command?
• How can my contacts opt in or opt out of texts sent from Command?
• If I leave KW can I take my Twilio number with me?
• If I don't use all of my credits will they roll over to the next month?
• Where can I find my Twilio Sub ID?
• Request Your Twilio Number to be Released